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Go all-in on Digital Transformation - DT encompasses dynamic change across the organization

July 01 2023

Today, all companies are tech companies; all CEOs are tech CEOs and at the heart of digital transformation is business transformation.

 

Pre-pandemic, digital transformation largely focused on CX. Once the pandemic hit everything changed. Now, digital transformation focuses on operational efficiency and transformation across the organization.

 

Now, organizations right across the world are adjusting their operations to be digitally compatible and operational. Many businesses have realized the importance of ‘digitalization’ and have transitioned to new business models.

 

Accenture’s study reveals that pre-pandemic, leading companies in technology adoption were growing twice as fast, outpacing peers, and by doubling down on their tech investments post-pandemic, these leaders are now growing five times faster.

 

This is precisely why transformation is critical for businesses of any size.

 

However, transformation does not start and end with making tech investments. It encompasses change throughout the organization.

 

Typical digital transformation challenges include: business model evolution, the sheer volume of digital data, developing relevant strategies, understanding DT’s impact on business, changing organizational culture and upskilling people capabilities to take advantage of embedded emerging technologies which are usually part of the transformation process.

 

Being able to brace for change and navigate the challenges of digital transformation are a key factor to any organization’s implementation success.

 

Plinth can help you through this process and we break down implementation into smaller manageable sprints. Keeping a tight focus on completion timelines. 

 

Let us look at each challenge more closely:

 

Evolving organization’s business model:

One of the most significant challenges coming out of digital transformation is the need to adapt your current organization’s business model and align it with the overall digital ecosystem and the change taking place around. This impacts almost every aspect of the organization – people, processes and operations.

Massive volume of data:

Companies generate and have access to vast amounts of digital data. How do organizations leverage such vast amounts to gain a sustainable competitive advantage? One use of this data when organized and analyzed is bringing to the fore key customer insights which if acted upon can deliver compelling CX. This can clearly change the game for an organization that leverages and acts on data giving it an edge over its peers.

 

Developing Relevant Strategies:

Becoming a digital organization means playing to a well-honed digital strategy. A digital transformation strategy is a plan that organizations use to move from their current state – ‘As-is’ to a desired future state i.e. ‘To-be’. The goal of a digital transformation strategy is to help organizations increase their agility, efficiency, and competitiveness in the digital age.

 

DT’s impact on existing business:

The goal of all business transformation programs is to find a few opportunities in the market that an organization can take advantage of. However, transformation does impact existing structure, culture and processes in an organization. These gears need to be realigned for transformation programs to be successful.

 

Organization culture:

In order to remain competitive, businesses worldwide need to keep up with the change. When both processes and structure in an organization change, then culture needs to adapt and morph to align to these changes, enabling the organization’s talent pool to rev-up and excel with access to emerging technologies. 

 

People Capabilities:

While investing in digital transformation, organizations need to also invest in reskilling / upskilling programs that have huge pays offs! Digital transformation training and development combined with the right tech-enabled tools can equip your upskilling workforce to drive efficiencies that company stakeholders didn’t even know were possible. When people are empowered to look for solutions that make their everyday tasks easier, they'll be motivated to streamline processes and automate tedious, repetitive tasks so they can spend more time doing creative work and finding ways to innovate.

 

Simply put, digital transformation isn’t a one-size-fits-all process, but it generally involves integrating technology into your operations and how you work and deliver products and services to your customers.

 

Plinth can help your organization transform keeping the transformation process grounded and simple. We give your organization access to a powerful tool box of transformative solutions that can orchestrate efficiencies across your organization. 

 

Connect with us on https://www.plinth.biz